DELIVERY

We offer a flat rate postage fee of £3.99

Free shipping on orders of £35+ 

Your order will be shipped by Royal Mail Tracked 48 or Evri standard 3-5 day

depending on the size and weight of your order. 

We may occasionally change courier/service without any prior notice.

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We aim to dispatch orders within 7 working days, due to the handmade nature of our products occasionally we may need more time, we will notify youvia email if so.

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RETURNS

Due to the nature of our products, we do not accept returns or refunds unless there is a manufacturing fault.

We like to see happy customers, so if you have received your order and you are not fully satisfied, get in touch with us using our Contact Us form and we will do all we can to resolve the issue.

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If you have received a product you deem to be faulty we ask that you send us clear photos

along with a description of the issue to hello@littlelotion.com

 We may ask for the item to be returned to us so we can carry out tests and ensure we recall the batch if found to be faulty. If we do not deem there to be a manufacturing fault then no refund/exchange will be given.